Covid19 Update – Thursday 22nd July

With cases of Covid19 detected all over Australia we have adjusted our restrictions for travellers who have been outside the ACT, as per covid19 areas of concern listed on ACT Health travel advice. Please see below the places we consider as hotspots, if you or your close contacts have been to any of these places in the past 14 days you will be required to reschedule your appointment.

As the COVID-19 situation is ever changing, we acknowledge that anxieties may still be present even though cases around Australia are being controlled. Which is why we’d like to remind you that our practitioners are still offering telehealth appointments available online. I would like to remind everyone to please be respectful of our staff, we are trying our best to keep our CCHN community safe.

If you have been to any of these locations in the last 14 days, we ask you to please reschedule or change your appointment to Telehealth:

  • Overseas

Victoria

  • Greater Melbourne
  • Mildura
  • Newhaven
  • San Remo
  • Ventnor

New South Wales

  • Greater Sydney
  • Central Coast 
  • Blue Mountains
  • Wollongong
  • Shellharbour
  • Orange City Council
  • Blayney Shire Council
  • Cabonne Shire Council
  • Chinderah – Truck stop at the Ampol Service Station (northbound) 14/07/2021
  • Coffs Harbour – Hoey Moey Bottleshop (Bottlemart) 15/07/2021
  • Goulburn – Coles Express Goulburn Big Merino 16/07/2021
  • Goulburn – Bunnings 20/07/2021
  • Hay – Shell Hay, Sturt Highway 10/07/2021
  • Jindera – Shell Jindera 10/07/2021
  • Marulan – KFC 20/07/2021

Queensland

  • City of Brisbane
  • City of Gold Coast
  • City of Ipswich
  • Lockyer Valley Regional Council
  • Logan City
  • Moreton Bay Region
  • Noosa Shire Council
  • Redland City
  • Scenic Rim Regional Council
  • Somerset Regional Council
  • Sunshine Coast Regional Council

South Australia

  • Adelaide
  • Tailem Bend

Any patients who have had any form of contact themselves or contact with people who have been to a hotspot area are required to have their appointments moved by 14 days from the last date of their exposure and are encouraged to self-isolate during this time.

We understand these are very tough times and our main goal is to make sure our patients and staff are safe.

Our commitment to you:

If you have recently been to the clinic, you would know that we have implemented multiple safety protocols to promote optimal safety of our staff and patients.

Any person who enters the clinic (including family members and staff) must:

  • Sanitise their hands
  • Sign a questionnaire stating that they and their family members have no symptoms and haven’t been to any of the locations in question
  • Pass a temperature check
  • Wear a mask, available at reception
  • Sign in with the “Check in CBR app”

In the clinic:

  • Our waiting room enforces social distancing mandates with X’s to indicate where to sit
  • Masks must be worn
  • Staff disinfect all highly trafficked surfaces hourly throughout the day
  • Patients are welcome to wait in their car prior to their appointment (instead of in the waiting room)
  • All rooms are thoroughly disinfected between patients
  • Minimal contact is enforced when taking payments
  • Telehealth appointments are available to all patients (especially those who are required to self-isolate)
  • Please attend your appointments alone unless a carer is necessary

More information and updates are available on the ACT Government ACT COVID19 website. As the situation in VIC, NSW, SA and QLD is constantly changing, we encourage you to stay up to date with the move current advice. ACT, VIC, NSW and QLD Health often provide updates via their social media pages, or the VIC, NSW and QLD governments post their daily updates via the following links:

https://www.nsw.gov.au/covid-19/latest-news-and-updates
https://www.dhhs.vic.gov.au/coronavirus-covid-19-daily-update
https://www.health.qld.gov.au/news-events/doh-media-releases

We want to remind you that in times like these, our mental health can take a hit. Make sure to talk to friends, family and seek professional medical advice. Limit your exposure to sensational media, and stick to the facts. Lean on us and your own community! Mental health is a huge component of well-being, it’s not just all about eating well and leading an active lifestyle. If you have further questions or are looking for advice you can also call the COVID-19 helpline, 02 6207 7244, from 8am – 8pm daily.

If you are struggling at the moment please go to https://www.beyondblue.org.au/ or call:

Lifeline Australia: 13 11 14
Beyond Blue: 1300 224 636
Kids Helpline: 1800 551 80
Confidential Helpline: 1800 737 732
Mensline: 1300 78 99 78
Relationships Australia: 1300 364 277
Link2home homelessness information helpline: 1800 152 152

Thank you for your ongoing support!

We thank you for your continued understanding and support as we aim to ensure that our clinics remain safe for both our staff and patients.

Kind regards,

The team at Canberra City Health Network