With cases of Covid19 detected in Victoria, NSW and QLD we have adjusted our restrictions for travellers who have been outside the ACT as per ACT Health travel advice. Please see below the places we consider as hotspots, if you or your close contacts have been to any of these places in the past 14 days you will be required to reschedule your appointment.
As the COVID-19 situation is ever changing, we acknowledge that anxieties may still be present even though cases around Australia are declining. Which is why we’d like to remind you that our practitioners are still offering telehealth appointments available online.
If you have been to any of these locations in the last 14 days, we ask you to please reschedule or change your appointment to Telehealth:
If you enter the ACT after 11:59pm Thursday 10 June and you have spent any time in Victoria in the last 14 days, you must:
Comply with all public health directions in place within the jurisdiction you are currently in, and if you are permitted to travel:
monitor for COVID-19 symptoms for 14 days from the date you were last in Greater Melbourne
get tested for COVID-19 if you experience any symptoms, no matter how mild, and stay at home until you receive a negative test result and your symptoms resolve.
NSW exposure sites.
The following Local Government Areas (LGAs) in Sydney have been declared a Geographical Area of Risk since 11 June – 19 June 2021, please immediately call the NSW Health contact tracing team on 1800 943 553, get tested and isolate until you receive further information from NSW Health:
City of Sydney
The following is a casual contact venue. If you have been to this location at the listed time, you should get tested immediately and isolate until a negative result is received. Continue to monitor for symptoms, and if they appear, get tested again please see the https://www.covid19.act.gov.au/updates/covid-19-areas-of-concern:
Baulkham Hills – 13th June 2021
Campbelltown – 15th June 2021
Castle Hill – 12th June & 15th June 2021
Glenhaven – 12th June 2021
Hurstville – 19th June 2021
Macquarie Park – 13th June 2021
Merrylands – 14th June 2021
Shellharbour – 18th June 2021
West Pennant Hills – 12th June 2021
Queensland exposure sites.
If you were at any of the following venues of concern at the times listed, please immediately call the ACT Health on 02 5124 6209, get tested and isolate until you receive further information from ACT Health:
Brisbane Airport – 19th June 2021
Ellen Grove – Brisbane Portuguese Family Centre – 19th June 2021
ACT exposure sites:
If you were at the following location at the dates and time specified you must be vigilant for even the mildest of COVID-19 symptoms. If symptoms appear you must get tested immediately and isolate until a negative test is received.
NGA – 14/06/2021
Via Dolce Pasticceria – 14/06/2021
Any patients who have had any form of contact themselves or contact with people who have been to a hotspot area are required to have their appointments moved by 14 days from the last date of their exposure and are encouraged to self-isolate during this time.
We understand these are very tough times and our main goal is to make sure our patients and staff are safe.
Our commitment to you:
If you have recently been to the clinic, you would know that we have implemented multiple safety protocols to promote optimal safety of our staff and patients.
Any person who enters the clinic (including family members and staff) must:
Sanitise their hands
Sign a questionnaire stating that they and their family members have no symptoms and haven’t been to any of the locations in question
Pass a temperature check
Masks available at reception if needed
In the clinic:
Our waiting room enforces social distancing mandates with X’s to indicate where to sit
Masks are available on request
Staff disinfect all highly trafficked surfaces regularly throughout the day
Patients are welcome to wait in their car prior to their appointment (instead of in the waiting room)
All rooms are thoroughly disinfected between patients
Minimal contact is enforced when taking payments
Telehealth appointments are available to all patients (especially those who are required to self-isolate)
Please attend your appointments alone unless a carer is necessary
More information and updates are available on the ACT Government ACT COVID19 website. As the situation in VIC, NSW and QLD is constantly changing, we encourage you to stay up to date with the move current advice. ACT, VIC, NSW and QLD Health often provide updates via their social media pages, or the VIC, NSW and QLD governments post their daily updates via the following links:
We want to remind you that in times like these, our mental health can take a hit. Make sure to talk to friends, family and seek professional medical advice. Limit your exposure to sensational media, and stick to the facts. Lean on us and your own community! Mental health is a huge component of well-being, it’s not just all about eating well and leading an active lifestyle. If you have further questions or are looking for advice you can also call the COVID-19 helpline, 02 6207 7244, from 8am – 8pm daily.