Unfortunately Covid has broken our Canberra bubble…but the good news is we are an essential service and will be open throughout the lockdown. Like all businesses in Canberra, we will be following the ACT Health updates like a hawk and will make sure that our patients and staff are kept well informed of any changes.
Our commitment to you remains unchanged to what you as patients have become accustomed to as part of the CCHN team:
Practitioners and staff are staying home and getting Covid tested should they feel even the slightest symptoms.
To help stop the spread, individual staff & practitioners will work out of only one of the three locations. You may get a call to adjust the location of your appointment, but we will endeavour to keep your appointment times.
We have reduced our hours to 9am – 5pm during the lockdown.
Staff will continue to follow stringent hand hygiene practices and wear facemasks, changed between patients.
Staff will be temperature tested and screened for any Covid symptoms daily.
Surfaces are cleaned hourly with hospital grade detergents.
CBR QR code located at various places across the practices for ease of use.
Our waiting room enforces social distancing mandates with X’s to indicate where to sit.
Minimal contact is enforced when taking payments, no cash payments please.
Telehealth appointments are available to all patients (especially those who are required to self-isolate)
Our business involves touching people and we are acutely aware of the necessity of the service we provide and the risks it could pose to the CCHN community.
What you can do to help:
Get tested and stay home if you are not feeling well.
Keep up to date with the current exposure sites on the ACT Health website and reschedule appointment or change to Telehealth if affected.
Wash/sanitise your hands before you enter the practice.
Wear a mask.
Check in with the Check in CBR app.
Book Telehealth where applicable.
Attend appointments alone unless a carer is necessary.
You are welcome to wait in their car prior to their appointment (instead of in the waiting room).
We want to remind you that in times like these, our mental health can take a hit. Make sure to talk to friends, family and seek professional medical advice. Limit your exposure to sensational media, and stick to the facts. Lean on us and your own community! Mental health is a huge component of well-being, it’s not just all about eating well and leading an active lifestyle. If you have further questions or are looking for advice you can also call the COVID-19 helpline, 02 6207 7244, from 8am – 8pm daily.