Due to the increases in cases around Australia we now require patients to wear masks on entry to our clinics for the safety of our CCHN community.
As the COVID-19 situation is ever changing, we acknowledge that anxieties may be increasing due to the recent surge in cases around Australia. Which is why we’d like to remind you that our practitioners are still offering telehealth appointments available online.
If you have been to any of these locations in the last 14 days, we ask you to please reschedule or change your appointment to Telehealth:
Sydney or Greater Sydney
Batemans Bay NSW
Brisbane City QLD
Ipswich City QLD
Logan City QLD
Scenic Rim Region QLD
Somerset Region QLD
Lockyer Valley Region QLD
Moreton Bay Region QLD
Redland City QLD
Any patients who have had any form of contact themselves or contact with people who have been to a hotspot area are required to have their appointments moved by 14 days from the last date of their exposure and are encouraged to self-isolate during this time.
We understand these are very tough times and our main goal is to make sure our patients and staff are safe.
Our commitment to you
If you have recently been to the clinic, you would know that we have implemented multiple safety protocols to promote optimal safety of our staff and patients.
Any person who enters the clinic (including family members and staff) must:
Sanitise their hands
Sign a questionnaire stating that they and their family members have no symptoms and haven’t been to any of the locations in question
Pass a temperature check
In the clinic:
Our waiting room enforces social distancing mandates with X’s to indicate where to sit
Masks are required for all patients
Staff disinfect all highly trafficked surfaces regularly throughout the day
Patients are welcome to wait in their car prior to their appointment (instead of in the waiting room)
All rooms are thoroughly disinfected between patients
Minimal contact is enforced when taking payments
Telehealth appointments are available to all patients (especially those who are required to self-isolate)
Please attend your appointments alone unless a carer is necessary
More information and updates are available on the ACT Government ACT COVID19 website. As the situation in VIC, NSW and QLD is constantly changing, we encourage you to stay up to date with the move current advice. ACT, VIC, NSW and QLD Health often provide updates via their social media pages, or the VIC, NSW and QLD governments post their daily updates via the following links:
We want to remind you that in times like these, our mental health can take a hit. Make sure to talk to friends, family and seek professional medical advice. Limit your exposure to sensational media, and stick to the facts. Lean on us and your own community! Mental health is a huge component of well-being, it’s not just all about eating well and leading an active lifestyle. If you have further questions or are looking for advice you can also call the COVID-19 helpline, 02 6207 7244, from 8am – 8pm daily.